Talbot Walker LLP have secured a top accolade for the second year running, the national Law Society’s law management quality mark, Lexcel.
For those who do not know, Lexcel is developed specifically for the legal profession. It is an optional, recognised accreditation scheme for law firms and in-house legal departments which gives assurance that a Practice meets high client care and business management standards.
To gain and retain Lexcel accreditation we must undergo a rigorous annual application and assessment process. This includes conducting background checks and an on-site visit from an experienced, trained Lexcel assessor.
We are proud to have secured Lexcel for the second year running but it is our client and staff that are the main beneficiaries. They can be assured that the way we manage the Practice has their interests at heart and runs efficiently. There is so much choice in the legal services market today but being Lexcel accredited demonstrates our commitment, as a firm, to client and best practice.
Lucy Scott-Moncrieff who is the President of the Law Society of England and Wales said, “Gaining and maintaining Lexcel is no mean feat. There are many facets of being a Lexcel accredited law firm including client care. A commitment to customer service in today’s evermore competitive legal services market is vital. By undergoing the rigorous Lexcel application and assessment process, Practices can show the positive steps they are taking to help clients in the increasingly diverse and complicated legal services market. The scheme is a beacon of quality to clients and potential clients alike.”